Frequently Asked Questions
Everything you need to know about your performance racing gear and orders.
How long does shipping take for performance parts?
Standard shipping typically takes 3-5 business days. For oversized items like roll cages or exhaust systems, delivery may take up to 7-10 business days depending on your location.
Do you offer international shipping?
Yes, Valex Racing ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
What is your return policy for installed parts?
We only accept returns on items in new, uninstalled condition within 30 days of purchase. Once a part has been installed or modified, it is no longer eligible for return due to safety and liability reasons.
Are your products covered by a warranty?
Most of our performance components carry a manufacturer's warranty. Please refer to the specific product page for warranty duration and coverage details regarding track use and racing conditions.
Can I cancel or change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to cancel or modify your order, please contact our support team within 1 hour of placement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for larger performance builds.